Here is a fragment of the Regulations of our Store regarding the right to withdraw from a distance contract:
VII. The right to withdraw from the contract
7.1 In the case of consumer sale, you have the right to withdraw from the concluded contract within 14 days without giving any reason.
7.2 The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.
7.3 To exercise your right of withdrawal, you must inform Modern HST M.P. Prytulak sp. j., Ul. Zawadzkiego 12A, 07-410 Ostrołęka, tel. 29 764 56 28, fax. 29 643 22 88, email: email@example.com about your decision to withdraw from this contract by an unequivocal statement (for example, a letter sent by post, fax or e-mail).
7.4 The right to withdraw from a distance contract is not available to the consumer in relation to contracts where the subject of the service is a non-prefabricated item, manufactured according to the consumer's specifications or serving to satisfy his individual needs.
7.5 You may use the attached model withdrawal form, but it is not obligatory. DOC PDF ODT
7.6 In order to keep the deadline for withdrawing from the contract, it is sufficient for you to send information regarding the exercise of your right to withdraw from the contract before the deadline to withdraw from the contract.
Consequences of withdrawal from the contract:
a) In the event of withdrawal from this contract, we will reimburse you all payments received from you, including delivery costs (except for additional costs resulting from the method of delivery chosen by you other than the cheapest standard delivery method offered by us), immediately, and in any case not later than 14 days from the date on which we were informed about your decision to exercise the right to withdraw from this contract. We will refund the payment using the same payment methods that you used in the original transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of this reimbursement. We may withhold the reimbursement until we receive the item or until proof of its return is provided to us, whichever occurs first.
b) Please send back or hand over the item to us immediately, and in any case not later than 14 days from the date on which you informed us of your withdrawal from this contract. The deadline is met if you send back the goods before the period of 14 days has expired.
c) You will have to bear the direct cost of returning the goods. The amount of these costs is estimated at a maximum of about PLN 70 in the case of large-size packages or PLN 160 in the case of pallets.
d) You are only responsible for reducing the value of things resulting from using it in a different way than was necessary to establish the nature, characteristics and functioning of things.